Terms and Conditions
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Obsession4perfection@outlook.com. Please note that returns will need to be sent to the following address: [P.O. Box 2465 Saint Leo, FL 33574]
If your return is accepted, we may ask for the product back and will be up to the buyer to pay for the shipping of the product back, there will not be a restocking fee. Items sent back to us without first requesting a return will not be refunded.
You can always contact us for any return question at Obsession4perfection@outlook.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Our goal is to ensure we exceed your expectations.
Exceptions / non-returnable items
We also do not accept returns for hazardous materials. If the product has been used and has a chemical defect with more than 10% of the bottles used it is not returnable. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Obsession4perfection@outlook.com
Terms and Conditions Release of Liability
As an automotive enthusiast, you take pride in every aspect of your car, including its appearance. That's why you turn to trusted brands like Obsession 4 Perfection Premium Car Care for all your car detailing needs. But as with any product, it's important to understand the responsibilities and liabilities that come with using professional-grade car care products. That's where a professional disclaimer comes into play.
At Obsession 4 Perfection Premium Car Care, we pride ourselves on providing top-notch customer service and technical support to our valued customers. Our team is dedicated to providing accurate and helpful information to ensure you have a seamless experience with our products. However, it's important to note that our disclaimers and terms of use are in place to protect both parties – the company and the customer.
As a responsible company, we want to emphasize that the final determination of a product's suitability and compatibility lies with the customer. We understand that every vehicle, paint, and surface is unique, and it is ultimately the customer's responsibility to determine whether our products are suitable for their intended use. We highly recommend testing the product on a small section of your car before applying it to all surfaces. This will not only help you determine its compatibility but also prevent any potential damage to your car.
At Obsession 4 Perfection Premium Car Care, we take zero responsibility or liability for the process, usage, or end result of our products. We strive to provide the best quality products, but the final outcome is dependent on various factors that we cannot control. Our disclaimers are in place to protect us from any unforeseen circumstances and to ensure that our customers have realistic expectations from our products.
By accepting our Terms and Conditions, you release Obsession 4 Perfection, LLC from any and all liability regarding the results or consequences of using our products sold on our website. We want our customers to have a positive experience with our products, and that's why we urge you to test them on a small section of your car before applying them. This will not only ensure that you are satisfied with the results but also give you a better understanding of how our products work.
We also want to remind our customers to use our products responsibly and take necessary precautions. It is important to wear proper safety equipment and use our products in well-ventilated areas where applicable. Our products are designed for professional use, and using them with caution will ensure your safety and the best results.
In conclusion, Obsession 4 Perfection Premium Car Care takes great pride in providing high-quality products and exceptional customer service. However, it is crucial to understand the responsibilities and liabilities that come with using our products. We urge our customers to read and accept our professional disclaimer and terms of use before purchasing and using our products. Thank you for choosing Obsession 4 Perfection Premium Car Care for all your car care needs.